Shipping & Delivery
Shipping Methods
After trying on clothes virtually and making a purchase, we offer several shipping options to get your items to you:
- Standard Shipping (3-5 business days)
- Express Shipping (1-2 business days)
- Same-day Delivery (available in select cities)
- In-store Pickup (at partner retail locations)
Delivery Times
Estimated delivery times by region:
| Region | Standard | Express |
|---|---|---|
| Taiwan | 1-2 days | Same day |
| East Asia | 3-5 days | 1-2 days |
| International | 7-14 days | 3-5 days |
Shipping Costs
| Shipping Method | Taiwan | East Asia | International |
|---|---|---|---|
| Standard Shipping | NT$60 | NT$200 | NT$600 |
| Express Shipping | NT$120 | NT$400 | NT$1,200 |
| Same-day Delivery | NT$180 | N/A | N/A |
| In-store Pickup | Free | N/A | N/A |
* Free standard shipping on orders over NT$1,500 within Taiwan.
* Free international standard shipping on orders over NT$5,000.
Frequently Asked Questions
Need More Help?
If you have any questions about shipping, delivery, or returns, our customer service team is here to help.